Kitchen Remodel

I so appreciate the way that your team slowed down to explain things to me. They were amazing at helping me understand the problem and what the possible fixes were. One of the tasks was to replace bathroom ceiling fans. After evaluating both fans, the team determined that one didn't need to be replaced after all and the other was only poorly vented and would still be usable once vented appropriately. They helped guide me into the less expensive (and more appropriate) fix... I know that this is excellent example of how ethical your team is. These gentlemen wanted to do the right thing for the customer and resolve the problem. Eric and Rob were stellar examples of professionals who take their work product very seriously. They treated me and my home with incredible respect. I have felt “talked down to” many times with people working on the house... those folks should take lessons from these two professionals. You have two real gems in these team members.

It turns out that a breaker had been flipped to the off procedure. Eric could have done many things. However, he demonstrated his integrity by telling us the problem and even apologizing because there was nothing to repair, only a switch to flip. I told him it was worth the cost just to give us a peace of mind about what could have been a greater problem. By doing this, Eric reaffirmed our trust of your company. We have had several things done by T & H Electric. Be assured, we with call T & H Electric for any future electrical needs.

Friendly, professional staff who arrive on time, complete work on schedule & leave site neat & clean.